Help Center
What is RealEVR Estates?
RealEVR Estates is a Uganda-based real estate platform where every listing — rental units, furnished BnBs, properties for sale, and bank-auction sales — comes with an immersive virtual tour, so you can walk through a real home on your phone, tablet, or a VR headset browser before you ever visit in person.
How do I view a virtual tour?
Click on any property card and then click "View Tour." For rental properties, there's a small 15,000 UGX fee to unlock the virtual tour, which covers up to 5 property views for 24 hours. Other property types (BnBs, for-sale, bank sales) are free to view.
Is RealEVR Estates free to use for renters and buyers?
Yes — browsing listings, using search and filters, and contacting an agent are all free. The only fee is the small one-time viewing fee for rental-unit virtual tours described above; there's no subscription required to search or inquire.
How do I list a property on RealEVR Estates?
Anyone can submit a property as its listing agent through "List a Property" — you provide the property details and the landlord/manager's WhatsApp number, the landlord verifies it's a real, authorized listing with a one-time WhatsApp code, and the listing goes live. RealEVR Estates then owes the submitting agent a flat referral fee for a verified listing — nobody pays to list a property.
How do I register as a professional agent?
Visit the agent registration page and choose a membership plan. You'll provide your license/company details, and once approved you can list and manage properties directly from an agent dashboard.
What payment methods do you accept?
Mobile money (MTN, Airtel) and other supported local payment methods through our payment partners, used for the rental tour-viewing fee and agent membership plans.
How do I contact a property owner or agent?
After viewing a property, use the "Contact Agent" button to reach the property's owner or agent directly. For BnB-style properties you may need to book first.
Can I schedule a physical viewing before renting or buying?
Yes — use the "Schedule Visit" button on any property listing to arrange an in-person viewing with the property's owner or agent, in addition to the virtual tour.
Can I talk to someone on WhatsApp instead of using the website?
Yes — RealEVR Estates has a WhatsApp concierge. You can ask about available properties, get help finding something in your budget, or request a human agent, all over WhatsApp.
What areas in Uganda does RealEVR Estates cover?
Listings span Uganda, including Kampala and the surrounding areas — coverage depends on what agents and landlords have listed at any given time; use the search and location filters on each category page to see what's currently available near you.
How do I reset my password?
If you've forgotten your password, contact support at [email protected] and the support team will help you reset it.
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Quick Actions
Finding Properties
Learn how to search and filter properties to find exactly what you're looking for.
Virtual Tours
Everything you need to know about experiencing properties through virtual tours.
Payments & Billing
Understanding our payment system and subscription plans for agents.
Can't find what you're looking for? Our support team is here to help!