Partner Terms

These terms apply to a business or professional that applies to be, or is, a partner of RealEVR Estates. They add to our Terms of Service, Acceptable Use Policy and, for bank sales, the Auction Terms. If they conflict, these Partner Terms win for partners.

1. Who can be a partner

A business, institution or professional that can lawfully do what it offers in the country it applies for: a bank or lender, developer, agency, auctioneer, valuer, surveyor, law firm, conveyancer, photographer or tour creator. Each kind must show the documents on its partner page. You apply for each country separately.

2. Approval

• We review each application. We may refuse, or ask for more, and we say why. Listing and displaying your name as a partner starts only when we approve.
• A partner relationship lasts 12 months from approval and can be renewed. We may suspend or end it if you break these terms, the law or our policies, if what you told us was untrue, or if we must by law.
• We run checks on partners (identity, authority, sanctions and anti-money-laundering); see the policy. You agree to let us do this and to answer our questions promptly.

3. Fees

• Developers, agencies, professionals, photographers and tour creators: no partner fee. Listing on RealEVR Estates is free.
• Banks and lenders listing bank sales ("bank-sale partners"): a yearly partner fee for each country you list in, set by that country's band (shown on its page and in the Fee Schedule). Current default bands, in US dollars a year: Uganda and the East African Community: 250; Rest of Africa: 400; Europe, North America, Oceania, the Gulf and other high-income markets: 750; Rest of the world: 500. We may set a different fee for a single country and show it on that country's page before you apply.
• The partner fee is payable when you apply, to the payee details shown inside your signed-in account. Your partnership is reviewed once it is paid. If we refuse your application, the fee is returned (less any bank charges); once approved the fee is non-refundable.
• We take no commission on the price at which a property sells.
• Bidders pay us a separate commitment fee for each auction (see below). It is our platform fee, not part of your price, and not paid to you.

4. Running bank-sale auctions

For every bank sale you list as an auction, you promise that:

• you are the lender or its authorised agent, with power under the mortgage and the law to sell the property, and you will show proof on request;
• the sale will be conducted by a licensed auctioneer or court officer where the law of the country requires one, and you have given any notice the law requires to the borrower and others;
• the starting price, closing date and provisions of sale you give are accurate and complete (payment, timing, taxes, title position, viewing), and you will not change them after bidding opens except as the Auction Terms allow;
• no one connected to you, the borrower or the property bids or has someone bid for them; and
• you will complete the sale with the winning bidder on your stated provisions, or tell us promptly why you cannot.

How fees and bids work for auctions:

• Every bidder is vetted first, then pays a one-off commitment fee of US$1,000 for each auction they want to bid in. It is non-refundable, even if they do not win, and is separate from the price.
• The commitment fee is a platform fee paid to RealEVR Estates. It is not part of the sale price and is not paid to the bank.
• The bank (the seller) states the starting price, the closing date and its provisions of sale. Live bids are shown as they happen; a bid in the last 2 minutes extends the close by 2 minutes, so nobody wins by last-second sniping.
• The winning bidder pays the balance to the bank, under the bank's provisions, within the days the bank states (14 by default). The bank, not RealEVR Estates, receives the sale price.
• If the winner does not complete, the bank decides what happens next under its provisions (for example offering the property to the next bidder, or re-auctioning).
• A bank-sale partner pays the yearly partner fee for each country it lists in. RealEVR Estates takes no commission on the sale price.

5. Your responsibilities

• Follow every law that applies to you and to the properties you list, including licensing, consumer, anti-discrimination, tax, data-protection, anti-money-laundering, sanctions and anti-bribery law.
• Handle the personal data of people you meet through the Service only to deal with them, keep it secure, and follow the Privacy Policy. Where you decide how a bidder's or buyer's data is used, you are a data controller in your own right.
• Do not make false claims about us, or use our name or logo without permission. We may show your name and logo as a partner while you are one.
• Keep your listings accurate and remove what is sold or withdrawn.

6. Our role and limits

We provide the platform, bidder vetting and tools. We do not guarantee any sale, price, number of bidders or enquiries. Vetting reduces risk; it does not guarantee a bidder will complete. Our liability to you is limited as set out in the Terms of Service.

7. Law, disputes and changes

The laws of Uganda govern these terms, and disputes follow the process in section 18 of the Terms of Service (talk, mediation, then the courts of Uganda or, at your choice if you are a business, arbitration at CADER, Kampala). Mandatory law in your country that cannot be excluded still applies. We may change these terms with 30 days' notice; if you do not agree, you may end the partnership before the change takes effect.

8. Contact

[email protected] · WhatsApp +256 771 891 323